This is an opportunity to meet our psychotherapists, share the reason you’ve reached out for therapy, and discuss what working together would be like. They will also answer any questions that you have. If it feels like a good fit and you decide that you’d like to work together, we’ll book your first appointment.

During your first appointment, your psychotherapist will review consent, confidentiality, and considerations for online therapy (if it’s a virtual consultation). Assessment is an ongoing process throughout therapy, but your first session is dedicated to learning about you - the issue that has brought you to therapy, how it shows up in your life and how you manage, your strengths and values, and what it is that you are hoping to achieve with therapy. Your goals for therapy will be discussed, as well as what progress will look like. You and your psychotherapist will collaborate on an initial plan for treatment, including style of therapy and frequency of appointments.

For couple’s and families, the process is similar, but your psychotherapist will have you and your partner take turns speaking so there’s an opportunity to hear from both of you.

Sessions are 50-60 minutes in length depending on the psychotherapist.

Ongoing psychotherapy sessions will begin with checking in and updates, where you can share what is going on for you as well as anything you would like to discuss with your therapist. The session will continue with treatment, and will end with any exercises or activities for you to do in between appointments. Periodically, you can anticipate a review of where things are at and progress towards goals, and as indicated, adjustment to goals or the treatment plan.

There is no specific timeline for the therapy process. Some people are able to get what they need after a number of sessions, others decide to continue with therapy after the issue that led them here is resolved so that they may continue to use this support or address other concerns.

Sessions are 50-60 minutes in length depending on the psychotherapist.

Adolescence is a time of immense growth and change—emotionally, socially, physically, and mentally. It can be exciting, but also overwhelming. Youth therapy offers a supportive space for teens and young adults to navigate life’s challenges, develop a stronger sense of self, and learn tools to manage emotions, relationships, and stress.

At Natural Route Health, our youth therapist Angie meets young people where they’re at, creating a safe, non-judgmental environment where they can feel heard and understood. Whether they’re struggling with anxiety, low mood, identity, self-esteem, school pressures, family conflict, or life transitions, youth therapy can help them build insight, confidence, and resilience.

Our approach is relational, trauma-informed, and tailored to the individual needs of each youth. We support them in exploring their experiences, processing big emotions, and developing practical strategies for coping and communication—all while fostering trust and self-awareness.

Some young clients are more comfortable having a parent sit in with them for the first session, while others wish for their therapy to be private and separate from family life. Not talking right off the bat is okay. Sometimes we encourage younger clients to write down thoughts and feelings they can share through writing rather than talking. We also keep paper and drawing materials in the office to have the option of drawing, as a way to express feelings and experiences with pictures or colours. 

We offer both virtual and in-person sessions, and for some teens and parents, virtual therapy is a lot more comfortable and convenient—you don’t have to leave your bedroom! Therapy is always a safe and nonjudgmental place to share what’s on your mind.

Relationships can be a source of deep connection, but they can also bring challenges—especially during times of stress, change, or disconnection. Couple’s therapy provides a space to explore patterns, improve communication, and rebuild emotional intimacy in a way that feels safe, respectful, and collaborative.

At Natural Route Health, our therapist Zoe supports couples of all identities and stages—whether you're navigating conflict, struggling to communicate, preparing for a major life transition, or simply looking to strengthen your bond. She works with couples to identify what’s not working and build tools that promote empathy, clarity, and healthier connection.

Our approach is integrative and emotionally attuned, drawing from evidence-informed modalities while tailoring the work to your unique relationship. Whether you're dating, married, co-parenting, or partnered in another way, couple’s therapy can offer meaningful support and insight to help you move forward—together.

Couple sessions begin with a check-in to see how things have been since the last appointment. Sometimes one partner may want to vent about something that has happened, but your therapist will encourage you to focus on the feelings surrounding the incident, how to communicate those to your partner, and guide the conversation back to your goals. One major focus of couple therapy will be helping you and your partner to communicate better, so your therapist will have exercises and activities that can be practiced together in session. Other components of couple therapy include: learning to increase empathy and understanding, building on relationship strengths, reflecting on what each of you hope for and re-establishing connection, and finding new ways to approach challenges.

Families can be our greatest source of support, but they can also be complex systems where conflict, miscommunication, or life transitions can create strain. Family therapy provides a safe and structured space to explore and improve relationships between family members, navigate challenges together, and build healthier patterns of connection and communication.

At Natural Route Health, our social worker Zoe Klein uses an integrative, evidence-informed approach that respects the uniqueness of each family unit. Whether you're facing parenting struggles, blended family dynamics, intergenerational tension, or the impact of life changes such as divorce, illness, or loss—family therapy can support you in moving forward together with greater understanding and resilience.

Working virtually, Zoe creates a compassionate and collaborative environment where each family member’s voice is heard, helping to foster clarity, compassion, and constructive solutions. Our goal is to help families strengthen their bonds and develop tools to weather both everyday challenges and deeper-rooted issues.

Trauma and emotional stress don’t just live in the mind—they live in the body. Somatic therapy recognizes this connection and helps individuals safely access, process, and release stored trauma through body-based approaches. This form of therapy can be particularly supportive for those who feel stuck in patterns of anxiety, overwhelm, dissociation, or chronic stress that talk therapy alone hasn’t resolved.

At Natural Route Health, somatic therapy is offered through advanced, evidence-based techniques such as EMDR (Eye Movement Desensitization and Reprocessing) and Brainspotting. These methods help to target and reprocess distressing experiences at a deeper, neurological level—promoting healing, integration, and greater emotional regulation.

Led by Cathy, her sessions are trauma-informed, attuned, and paced to meet each individual where they are. This gentle yet powerful work allows the body and nervous system to move out of survival mode and into a state of greater safety, resilience, and connection—with oneself and others.